Apprentices | Medical Administration Apprentice

Hannah

Hannah Connolly, 19, is an apprentice in Trauma and Orthopaedics, studying Medical administration Level 2, supported by Telford College.

Hannah says: “I started on temporary work in Trauma & Orthopaedics, saw the opening for the apprenticeship and went for it. I knew that I didn’t want to go to university but I didn’t plan on doing an apprenticeship either. I was just going to originally work, but when the opening came up I decided to go for because it involved the work I was already doing and I enjoyed it. I also felt that it was a good way to get a qualification as well as working and getting experience, to help me get a job within the NHS.

“I enjoy it very much, which is heavily influenced by the people I work with. There are four main roles, folding mail and taking mail to the postroom, collecting patients’ notes from Health Records and around the hospital and booking these in, taking details of admissions to the ward and taking the first class post to the mailroom.

“The apprenticeship has benefited me a lot because I learn more when I am practical and this has allowed me to learn on the job. It also means that because I have gained experience in a working environment as a part of the NHS, it will be easier for me to get a job in the NHS in the future. The apprenticeship involves practical learning, coursework and exams which allows me to cover all the academic aspects, as well as showing off my skills and knowledge in every day work.

“I would recommend doing an apprenticeship because you learn new skills in a working environment. It gives you the experience to work in a professional capacity along with colleagues who can help you along the way, and you also earn money on the job. Overall, it gives you experience of a working life and the opportunity to be practical in your learning.”

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